Terms & Conditions

Terms of Service

1. Agreement to Terms

By accessing or using MineShopify services — including the website, dashboard, plugin, and any related services — you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

These Terms constitute a legally binding agreement between you and MineShopify by Marsways Studios, Truchseßstr. 8, 74182 Obersulm, Germany.

2. Description of Services

MineShopify provides the following services:

• MineShopify Plugin: A Minecraft server plugin that integrates with Shopify for automated order processing and in-game delivery
• Web Dashboard: A browser-based interface for configuration, account management, order monitoring, and support
• Monthly Subscription Plans: Tiered service plans (Starter, Growth, Professional, Enterprise) with varying features and limits
• Professional Setup Service: A one-time setup fee for complete installation and configuration by our team

3. Account Requirements

• You must be at least 16 years old to create an account
• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized access at contact@mineshopify.com
• One account per person; account sharing is prohibited
• You are responsible for all activities that occur under your account

4. Pricing & Subscriptions

All prices are in Euros (EUR) and include applicable taxes where required.

Setup Fee: A one-time €90 setup fee is required before service begins. Our team handles the complete plugin installation, Shopify OAuth connection, product mapping, webhook configuration, and end-to-end testing.

Subscriptions: Plans are billed monthly via PayPal. Your subscription automatically renews each month unless cancelled.

Plan Changes: You may upgrade or downgrade your plan at any time. Changes take effect at the start of the next billing cycle.

5. Refund & Cancellation Policy

Subscription Cancellation:

• You may cancel your subscription at any time through your PayPal account
• Cancellation takes effect at the end of the current billing period
• You retain access to your plan features until the end of the paid period
• No partial refunds for unused time within a billing period
• The setup fee is non-refundable regardless of subscription status

Chargebacks: Filing a chargeback or payment dispute without first contacting us may result in immediate and permanent account termination. Please contact billing@mineshopify.com for any billing issues.

This policy complies with EU consumer law exceptions for digital content (Directive 2011/83/EU, Art. 16(m)) as you consent to immediate performance and acknowledge loss of withdrawal right.

6. Acceptable Use

You agree NOT to:

• Use the service for any illegal purpose or in violation of any applicable law
• Attempt to gain unauthorized access to our systems, networks, or other users' accounts
• Distribute malware, viruses, or other harmful code through the service
• Resell, redistribute, sublicense, or share your account or license keys
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the plugin
• Circumvent any security measures, rate limits, or access controls
• Use the service in violation of Minecraft EULA, Shopify Terms of Service, or PayPal User Agreement
• Use automated tools (bots, scrapers) to interact with the dashboard or API without authorization
• Engage in any activity that disrupts or interferes with the service for other users

7. Intellectual Property

All intellectual property rights in MineShopify — including the plugin, dashboard, website, branding, documentation, and code — are owned by Marsways Studios. You receive a limited, non-exclusive, non-transferable license to use the service for its intended purpose during your active subscription.

You may not copy, modify, distribute, or create derivative works based on our software without prior written consent.

8. Termination

We may terminate or suspend your account immediately, without prior notice, for:

• Violation of these Terms of Service
• Fraudulent payment activity or chargebacks
• Abuse of the support system or staff
• Any conduct we reasonably deem harmful to other users or our services
• Extended inactivity (12+ months) with no active subscription

Upon termination, your right to use the service ceases immediately. We may retain certain data as required by law (see our Privacy Policy).

9. Service Availability & Disclaimers

MineShopify is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee:

• Uninterrupted or error-free service
• Compatibility with all server configurations or Shopify setups
• Specific uptime percentages (unless covered by an Enterprise SLA)
• That the service will meet all of your requirements

We may perform scheduled maintenance, updates, or temporary service interruptions. We will provide reasonable notice where possible.

10. Limitation of Liability

To the maximum extent permitted by applicable law, MineShopify, Marsways Studios, and its operators shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business opportunities, or goodwill
• Damages arising from your use of or inability to use the service
• Damages resulting from unauthorized access to your account or data

Our total liability for any claim shall not exceed the amount you have paid to us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless MineShopify, Marsways Studios, its officers, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• Your use or misuse of the service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit through the service

12. Third-Party Services

MineShopify integrates with third-party services including Shopify, PayPal, and Minecraft. Your use of these services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or practices of third-party services.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via:

• Email notification to your registered address
• A prominent notice on the dashboard
• An updated "Last updated" date on this page

Continued use of the service after changes constitutes acceptance of the revised Terms. If you disagree with the changes, you may cancel your subscription and close your account.

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions.

Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Stuttgart, Germany.

For consumers within the EU, this does not affect any mandatory consumer protection rights under the laws of your country of residence.

16. Contact

For questions about these Terms:

• Legal: legal@mineshopify.com
• Billing: billing@mineshopify.com
• General: contact@mineshopify.com

MineShopify by Marsways Studios
Truchseßstr. 8, 74182 Obersulm, Germany
VAT: DE458130634